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Fuji Xerox Launches Remote Collaboration "InteractiveWall"

Simultaneous sharing of information
on digital whiteboards in two remote locations
August 15, 2005
 



Fuji Xerox Co., Ltd. has developed a remote collaboration service "InteractiveWall" that enables the simultaneous and bidirectional sharing of information such as ideas and diagrams displayed on a digital whiteboard. The service also allows sharing of documents stored on a server via a network. The system is perfect for videoconferences conducted remotely. Sales begin on August 16, 2005.

Traditional videoconference systems relied solely on image and voice. InteractiveWall provides the extra advantage of allowing both parties to simultaneously view handwritten memos on the whiteboard plus digital documents. It strengthens remote collaboration as it gives participants in different locales the feeling that they are actually in the same room together. Users have real-time access to notes written on the whiteboard during discussions between multiple staff members actually in distant locations. Materials on the network can also be extracted and put away, while digital documents can be annotated. These features greatly enhance the productivity of a meeting.

InteractiveWall is extremely simply to operate - users can select options from the menu with a virtual pen or by touching it with their finger. This facilitates more intuitive and natural operation as standard input mechanisms on a PC-keyboards and mouse-become unnecessary. The incorporation of an IC card helps to regulate access to materials that require user verification or login. It is possible to utilize any InteractiveWall if the user possesses a personal IC card.

All memos jotted on the whiteboard or on a digital document are automatically saved so that they can be referred to easily at a later time from a PC.

<Meeting scene using InteractiveWall>
Meeting scene using InteractiveWall



Support Services for Smooth Utilization of InteractiveWall

Fuji Xerox has created three support services for InteractiveWall to ensure it is used to optimum efficiency. The aims of the services are to assist in the following areas: setting up the user environment; recording and managing meeting materials; and determining and addressing network troubles.

1. Environment setting service  
Fuji Xerox will set the necessary environment for InteractiveWall by visiting the site where the system is to be used, install the software and connect it to the network.

2. Access service
Fuji Xerox will provide peripheral services for use with remote meetings, including attendance records, meeting records, file storage and extracting services, sharing of memos, annotations, as well as meeting records. The service also includes support to customer inquiries via phone and email.

3. Support service
The InteractiveWall service is a complex system combining hardware, network and applications. In case of trouble, Fuji Xerox's specialists will visit the site to ascertain the root of the trouble and to restore it to perfect running order.


Minimum service use configuration model (for use between two sites)

Initial environment setting fee : From 500,000 yen
(2 x clients at 150,000 yen each + one server at 200,000 yen)
Access service fee : 57,000 yen/month
(2 x clients at 28,000 yen/month + one server at 1,000 yen/month)
Support service : Optional
Notes : Digital whiteboard displays are required separately. Fuji Xerox's DocuShare software is also required to store and share meeting materials on the InteractiveWall server.
Notes : The prices for these services do not include consumption tax.
Availability
: Japan


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